1. Source: Van Haren Publishing. (2017). VeriSM™ - A service management approach for the digital age.
Reference: Chapter 4, Section 4.3.2, "The VeriSM™ model - Produce". This section details the activities of the Produce stage, explicitly including "test" as a core component. It describes this stage as the "factory" where the product is built and made ready for the consumer, which inherently involves testing against predefined specifications.
Reference: Chapter 4, Section 4.3.1, "The VeriSM™ model - Define". This section explains that activities like understanding the business strategy, defining requirements, establishing governance, and designing the solution (including architecture and risk appetite) are all part of the Define stage. This confirms why options A, C, and D are incorrect as they belong to this earlier stage.