One of the high-performing team characteristics that Team A is demonstrating is using regular

feedback loops built into the learning cycle. A high-performing Agile Team is a cross-functional group

of people that have everything, and everyone, necessary to produce a working, tested increment of

product1 They are empowered, collaborative, aligned, and committed to delivering value to the

customers and the organization1 One of the factors that enable a high-performing Agile Team is

using regular feedback loops to learn and improve. Feedback loops are mechanisms that provide the

team with information about the outcomes and impacts of their actions, as well as the needs and

expectations of their customers and stakeholders23 Feedback loops help the team to validate their

assumptions, measure their progress, and adjust their plans accordingly23 Feedback loops also help

the team to foster a culture of experimentation, innovation, and continuous improvement, as well as

to increase customer satisfaction and loyalty23 Team A is using regular feedback loops by releasing

the functionality with a method for collecting direct customer feedback. This allows them to learn

from the actual users of their product, and to incorporate their feedback into the next iteration of

development. This way, they can deliver value faster and more effectively, as well as to enhance the

quality and usability of their product4 (Must be taken from SAFe 6 Scrum Master resources)

Reference:

Feedback - Scaled Agile Framework

Agile Teams - Scaled Agile Framework

Feedback Loops: The Key to Building Better Products Faster | UserTesting Blog

The Importance of Customer Feedback in Product Development | SurveyMonkey