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Q: 1
Tam Corp sells 15 versions of their software to customers around the world. They have a global team (e.g., sales, engineering, support, and human resources) of 500 employees. Tam Corp is moving to the Enterprise Grid plan from two workspaces on the Plus plan. On their current Plus plan, they organize one workspace by team (e.g., #sales-team, #engineering-team, and #support-team), and the other workspace is primarily for recruiting discussions and the leadership team. Leadership does not want the move from Plus to Grid to significantly impact how teams are communicating today. When considering how to structure the Enterprise Grid, what is the structure that aligns with leadership and allows the teams to communicate most effectively?
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Q: 2
The Operations team at Fire Extinguishers Ltd has recently launched Slack and wants to better collaborate when internal alerting systems notify them of a failure. In the past, it was difficult to identify where the alert was coming from and who was responding. Sometimes, the team even missed the alerts. The Operations team and the Security team both have alerting set up with popular software tools, and the alerts get sent to multiple, unrelated teams. What should Fire Extinguishers Ltd do to centralize their alerting identification and response?
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Q: 3
Andrew is a Workspace Owner and head of HR for a government agency in Munich, Germany. As the head of HR, he manages all aspects of human resources in order to create an engaged workforce and resilient organization. The HR teams use a variety of technologies, and leadership is implementing a new integrated tool to improve collaboration and productivity. While the tool has many benefits, the adoption rate has been slow due to a lack of internal awareness. Andrew wants to convince leadership that he needs internal Slack advocates who can lead and support co- workers through the transition. He has a few people in mind who he would nominate as Champions. Which options appropriately describe Champions? (Choose all that apply.)
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Q: 4
A 5,000-employee company with multiple international offices is planning to launch Slack to its entire organization. Their goal is to increase collaboration and build a stronger company culture. The CIO is hesitant to allow members to upload custom emoji to Slack, but she doesn’t want to burden her Workspace Admin team with requests for custom emoji uploads. Which solution addresses the CIO’s concerns?
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Q: 5
Tracy works on a marketing team and needs to collaborate with a marketing vendor for a new project being planned in various channels. To ensure the project is not delayed, Tracy must approve the new member invitations. Which statement is true about roles in this scenario?
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Q: 6
Clint is a Workspace Owner on the Sales Workspace, and his organization is on Slack's Enterprise Grid plan. Clint cannot find the option to make the #announcement-sales multi-workspace channel available to all Workspaces in the Org. Who can give Clint multi-workspace channel permissions?
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Q: 7
Jose works at Globex and is a Slack administrator and Champion. He receives several Slack direct messages per day from employees looking for more information on a range of topics, such as how to connect apps to their Slack workspace and where to find training materials. Jose wants to encourage Slack best practices among employees. Which course of action should Jose take in this situation?
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Q: 8
At which point in the process should you claim your relevant domains for your Enterprise Grid organization?
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Q: 9
A user with a claimed email domain tries to create a new workspace. The user is redirected to the Enterprise Grid org's workspace directory and is asked to join an existing workspace or contact the Grid Org Owners for more details. True or False: Claiming relevant domains for your Enterprise ensures that all workspaces are subject to the organization’s Grid policies, such as message retention, SSO/security settings, and eDiscovery/archiving.
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Q: 10
What are the main benefits of Workflow Builder? (Choose all that apply.)
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