Q: 9
rhe corporate strategy of ZYX contains these objectives
•
Ensure delivery against contracts
Invest in and train all ZYX staff
■
Control staff costs
Reduce operating costs
Be ready to adapt to change
Fhe ZYX SIAM strategy including the outline business case and outline SIAM model, has been created
by the ZYXH CIO It will be considered for approval at the next neetmg of the ZYX Board of Directors in
one week.
rhe strategy proposes that:
■
SIAMRUS is the external service integrator
ZYXS. ZYXD and the development team from ZYXUK will form a new internal service provider, led by
the current ZYXS IT Director
The ZYXS IT Director will continue to report to the ZYXH CFO in the new structure
The ZYXS IT Director has e mailed a formal complaint directly to the CEO about this strategy She
believes that a hybnd service integrator structure, using capabilities from both SIAMRUS and ZYXS,
would be a better option for ZYX
What should ZYXS do to get the ZYXS IT Director to buy into the SIAM strategy?
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