Q: 7
Universal Containers has recently activated an integration that synchronizes customer information
and orders into their CRM of choice: Salesforce.com. One of their largest customers, United Air, has
over 12,000 unique contacts. Since the integration was activated, sales reps are having trouble
adding contacts to the United Air account. When a sales rep adds a contact, they get the following
error message:UNABLE_TO_LOCK_ROW, This issue seems to affect the United Air account and
several other large customers. The sales rep can usually save the contact by trying again later in the
evening. What should the Architect recommend as a possible solution?
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