Q: 15
[Interaction Channels]
Universal Containers requires that users have the ability to view specific cases, as determined by the
Product Type field on the case. When a
case is created or closed, an email should be sent only to users who have access to the case.
Which feature should a consultant recommend to meet these requirements?
Options
Discussion
Option A
If the Product Type field wasn't part of the criteria, would you still need something beyond standard sharing?
Be respectful. No spam.