Q: 12
[Industry Knowledge]
Universal Containers is initiating a program to improve customer satisfaction. As part of the program,
customers must be surveyed after the case is closed to ensure the customer is satisfied and the issue
has been resolved.
Which solution should a consultant recommend to meet this requirement?
Options
Discussion
I think C fits, since Flow Builder can trigger on case close and send the survey automatically. Not totally sure though, open to other ideas.
Probably C, clean question and Flow Builder is best here for automation after close.
Be respectful. No spam.
