Q: 10
[Industry Knowledge]
Universal Containers (UC) is ramping up its Knowledge program. UC has a robust analytics team that
would like to report on trends in Knowledge Searching, User Activity, and Data Category Usage.
Which reporting solution should a consultant recommend?
Options
Discussion
Pretty sure A could work for most reporting here, since custom report types are pretty flexible and cover user activity plus data categories. The only catch is some Knowledge search metrics might not be fully exposed in standard reports. If those metrics are available though, A makes sense imo? Open to other thoughts.
Not sure it's B, custom reports (A) are pretty powerful for activity and trends. Maybe B is a trap here.
Not convinced it's B, I think A could handle those requirements too since custom reports are pretty flexible. Trap answer maybe?
B tbh
Does anyone know if B actually tracks search trends, or is some of that only in C?
Its B but not 100 percent. Custom reports (A) are flexible, just not always complete for Knowledge-specific tracking. B makes sense for the use case, open to other ideas tho.
Option B encountered exactly similar question in my exam. No doubt about it.
Practice exams and the official guide help with this topic. B
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