Salesforce Help is where the associate should go to understand the differences between the data

types. Salesforce Help is a resource that provides documentation, guides, videos, and support for

Salesforce users who need assistance with using or troubleshooting Salesforce products and features.

Salesforce Help has a section called Data Types that explains the characteristics and use cases of each

data type, such as text, number, date, picklist, checkbox, and so on. Customer Support is a service

that provides technical support and assistance for Salesforce users who encounter issues or errors

with Salesforce products and features. Customer Support is not a resource that explains the

differences between the data types, but rather a resource that helps resolve problems or incidents.

App Launcher is a feature that allows the user to access all the apps and objects in Salesforce, such as

Sales, Service, Marketing, and so on. App Launcher is not a resource that explains the differences

between the data types, but rather a feature that helps navigate the user interface.