To stay informed about employee satisfaction, a Release Train Engineer (RTE) can conduct an
employee Net Promoter Score (NPS) survey. This method is a standard practice for gauging overall
employee engagement and satisfaction within an organization. The NPS survey provides insights into
how likely employees are to recommend their workplace to others, which is a strong indicator of
their satisfaction and loyalty1. By regularly conducting these surveys, an RTE can track trends over
time, identify areas of improvement, and take action to enhance the work environment, thereby
supporting the teams in delivering value more effectively. This practice aligns with the SAFe principle
of respecting individuals and culture, which emphasizes the importance of understanding and
empathizing with others, and encourages the personal development of each individual and the
development of teams2.