1. Scaled Agile, Inc. (2023). Vision. Scaled Agile Framework. Retrieved from https://www.scaledagileframework.com/vision/. In the "Inputs to the Vision" section, "Customer and stakeholder feedback" is listed as the first input.
2. Scaled Agile, Inc. (2023). Customer Centricity. Scaled Agile Framework. Retrieved from https://www.scaledagileframework.com/customer-centricity/. The article states, "Customer-centric enterprises use market and user research to ensure they understand the problems and the customer’s needs," which directly supports using feedback to shape the solution.
3. Leffingwell, D., et al. (2023). SAFe 6.0 Product Owner/Product Manager Course Workbook. Scaled Agile, Inc. (This is representative of official courseware). Lesson 2, "Preparing for PI Planning," details how the Vision is created, emphasizing the role of customer feedback in defining the problems to be solved and the proposed solution.