According to the SAFe DevOps Practitioner 6.0 study guide1, when responding to production issues,
the DevOps teams should coordinate with each other and with the SRE teams and System teams. The
DevOps teams are responsible for developing, building, integrating, testing, deploying, and
monitoring the Solution, while the SRE teams and System teams are responsible for ensuring the
reliability, availability, security, and performance of the Solution in production. The Ops teams are
responsible for managing the infrastructure and services that support the Solution in production.
Therefore, all three groups of teams should work together to resolve production issues effectively.
