1. Sayyad
S. H.
& Green
M. A. (Eds.). (2020). Health information management: Concepts
principles
and practice (6th ed.). AHIMA Press. In Chapter 23
"Strategic Management and Organizational Performance
" the discussion on workflow analysis and process mapping emphasizes designing systems where work flows to the appropriate person to eliminate unnecessary steps
such as an employee walking to retrieve a record.
2. Johns
M. L. (2015). Health information management technology: An applied approach (4th ed.). AHIMA Press. Chapter 4
"Work and Information Flow
" outlines that a primary goal of workflow design is to create a logical
sequential path for information. This inherently supports the concept of the work product moving between specialized workstations
rather than having employees move to the work.
3. University of Illinois Chicago
College of Applied Health Sciences. (n.d.). HIM 410: Management and Leadership in Health Information Course Syllabus. Course materials on workflow analysis and process redesign consistently teach that efficient processes deliver work to the appropriate resource (employee) to minimize transit and wait times
a core tenet of lean management principles applied to healthcare.