The filing accuracy ratio is a key performance indicator used to measure the effectiveness of a Health Information Management (HIM) department's record storage and retrieval system. It is calculated by dividing the number of records successfully located by the total number of records requested, and then multiplying the result by 100 to express it as a percentage.

In this scenario, the calculation is:

(Number of records located / Total records requested) 100

(2,375 / 2,543) 100 = 0.933936... 100 = 93.39%

A. 6.61%: This represents the filing inaccuracy or error rate ([2,543 - 2,375] / 2,543), which is the percentage of records that were not located.

B. 75.33%: This is an incorrect calculation and does not represent any standard HIM performance metric based on the data provided.

C. 89.01%: This is an incorrect calculation and does not represent any standard HIM performance metric based on the data provided.

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1. Johns

M. L. (2020). Health Information Management Technology: An Applied Approach (6th ed.). AHIMA Press. Chapter 5

"Data Quality and Information Governance

" discusses the principles of data accuracy and the use of metrics to monitor quality. The calculation is a standard application of these principles for operational monitoring.

2. Sayles

N. B.

& Trawick

M. A. (Eds.). (2021). Health Information Management: Concepts

Principles

and Practice (6th ed.). AHIMA Press. Chapter 11

"Information Governance and Stewardship

" emphasizes the importance of data accessibility and integrity

which are directly measured by performance metrics like the filing accuracy ratio.

3. University of Illinois Chicago. (n.d.). HIM 453: Health Information Management Systems and Technology. Courseware. The curriculum covers HIM departmental operations

including the calculation of key performance indicators such as retrieval rates and accuracy ratios as a fundamental skill for managing health information systems.