I agree, option A matches what Revenue Cloud expects. Using a screen flow with InitiateRenewal lets you control the user experience and put it right on the record page as a quick action. Apex or custom fields wouldn’t be as seamless here, I think.
Q: 11
A company is implementing Revenue Cloud to automate its subscription renewals. A Revenue Cloud
Consultant needs to configure the system to allow sales reps to initiate the renewal process for a
customer’s active assets directly from a record page.
Which component must the consultant implement to provide this one-click renewal capability?
Options
Discussion
Yeah, pretty sure it's A. The screen flow with InitiateRenewal is built for quick actions so reps can hit renew right from the page. Triggers or custom fields seem clunky for this use case-unless I’m missing something?
A
Makes sense to use a screen flow with the InitiateRenewal action for this. A
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Question 11 of 25