1. Scrum.org
"The Evidence-Based Management Guide" (2020). This guide explicitly distinguishes between outputs and outcomes. It states
"Organizations need to focus more on outcomes
which are the changes in stakeholder behaviors that drive changes in value... Outcomes are the desirable results that customers and users experience by using the organization’s products or services." (p. 5
10). This supports focusing on delivering an outcome as the measure of value.
2. Schwaber
K.
& Sutherland
J. "The Scrum Guide" (November 2020). The guide defines an Increment as "a concrete stepping stone toward the Product Goal... In order to provide value
the Increment must be usable." (p. 10). While it doesn't use the word "outcome
" the emphasis on "usable value" aligns with achieving a desired result for the user
which is an outcome.
3. McGrath
R. G. (2010). "The End of Competitive Advantage: How to Keep Your Strategy Moving as Fast as Your Business." Harvard Business Review Press. While not a Scrum-specific text
this foundational business strategy work emphasizes the need for organizations to deliver continuous value through small
iterative experiments that produce measurable outcomes
a principle directly embodied in option A. (Chapter 4: "Innovation Proficiency").