To enable resources to nominate themselves for work, an administrator must first activate the feature via a custom setting. The correct setting is "Candidates Can Self-Nominate for Work," located within the Resource Request Settings. Once enabled, the "PSA Resource Self-Nomination" Lightning component must be made available to resources. Placing this component on the Lightning Home Page is the standard practice, as it provides resources with a consolidated view of open resource requests for which they can submit their interest.

A: The custom setting "Self-Nominate for Resource Request" is not the correct name. Placing the component on a specific Resource Request Detail Page is also impractical for discovering multiple opportunities.

C: Both the custom setting name ("Self-Nominate for Work") and the Lightning component name ("PSA Self-Nomination") are incorrect. Nominations are made against resource requests, not projects directly.

1. Certinia PSA Administrator Guide, Spring 2024. In the section "Resource Request Settings," the guide specifies the custom setting field is named Candidates Can Self-Nominate for Work. This setting must be enabled to allow the self-nomination functionality. (Reference: Chapter on "Custom Settings", Section: "Resource Request Settings").

2. Certinia PSA Resource Management Documentation, Spring 2024. The documentation on "Configuring Resource Self-Nomination" outlines the two-step process: enabling the custom setting and then adding the "PSA Resource Self-Nomination" Lightning component to a relevant page, with the Lightning Home Page being the primary example for user visibility. (Reference: Chapter on "Staffing and Resource Management", Section: "Resource Self-Nomination Setup").

3. Certinia PSA Lightning Components Reference, Spring 2024. The "PSA Resource Self-Nomination" component is described as a tool for resources to view and nominate themselves for open, staffed resource requests. The guide recommends placing it on pages with high visibility for resources, such as the Home Page. (Reference: Component Library, "PSA Resource Self-Nomination").

In Certinia PSA, system-wide and group-specific behaviors, such as how utilization is calculated, are managed within Configuration Groups. The setting to control whether holiday hours are deducted from a resource's total available hours is located in the "Utilization" section of the relevant Configuration Group. By navigating to this section and deselecting (setting to false) the "Subtract Holidays From Total Hours" option, the system will no longer reduce the denominator (total hours) in the utilization calculation for holidays, thereby treating them as part of the total available time.

A. The "PSA Administration" tab is a custom container for various admin links but is not the direct location for configuring core calculation logic like utilization settings.

C. The "Utilization Calculation" object stores the results of utilization calculations, not the configuration settings that govern how those calculations are performed.

1. Certinia PSA Administrator Guide, "Utilization Settings Fields": This section explicitly details the UtilizationSubtractsHolidays field (labeled "Subtract Holidays From Total Hours" in the UI). It confirms that when this setting is false, "holiday hours are not subtracted from the total hours in the resource's work calendar." The guide also specifies these settings are accessed via Configuration Groups.

2. Certinia PSA Help Portal, "Configuration Groups": This documentation outlines that Configuration Groups are the central mechanism for controlling application settings. It establishes that to modify a setting like the one in the question, the administrator must edit the appropriate Configuration Group record.

In Certinia PSA, the "Resource Role" is a critical data point that defines a resource's function. To ensure consistency when adding or modifying roles, the corresponding picklist values must be updated in two key locations. The first is on the Contact object (field: pseResourceRolec), which typically defines the resource's primary or default role. The second is on the Assignment object (field: pseRolec), which specifies the role a resource will perform for a particular project or engagement. Keeping these two picklists synchronized is essential for accurate resource management, scheduling, and reporting.

B. Work Calendars: Work Calendars define a resource's working hours, holidays, and availability. They are not used to define the functional role or skill set of a resource.

1. Certinia PSA Administration Guide: In the section "Setting Up Resources," the guide details the configuration of resource records. It specifies that the pseResourceRolec field on the Contact object is a picklist that must be maintained. (Reference: Certinia PSA Admin Guide, "Configuring Resources and Roles").

2. Certinia PSA Data Model Documentation: The official object reference for PSA shows that the pseAssignmentc object contains the pseRolec picklist field. The documentation for the Contact object shows the pseResourceRolec picklist field. Administrators are instructed to maintain value consistency between these two fields when customizing roles. (Reference: Certinia PSA Object Reference, pseAssignmentc and Contact object field definitions).

A Resource Record in Certinia PSA is the central object representing an individual who can be scheduled for and perform work on projects. Its existence is a prerequisite for two fundamental actions: being assigned to a project as a team member and tracking actuals. Assigning a resource links them to the project's work breakdown structure, making them available for tasks. Subsequently, the resource must enter timecards and expense reports against their assigned projects to record effort and costs, which is essential for project accounting, billing, and utilization tracking.

A. Creating a milestone: Creating a milestone is a project management function performed by a user with the appropriate permissions, typically a Project Manager. This action pertains to defining the project structure, not performing work that requires a Resource Record.

1. Certinia PSA Administration Guide, "Resources Overview". This section details that a resource record must be created for any user who needs to be assigned to a project, have their time and expenses tracked, or be included in resource planning and utilization calculations.

2. Certinia PSA Project Management Guide, "Building Your Project Team". This chapter explicitly states that to add a person to a project team, you must select them from the list of active Resource records in the system. The assignment process is fundamentally dependent on the existence of a Resource record.

3. Certinia PSA Time and Expense Management Guide, "Entering Timecards". The guide specifies that only users with an associated Resource record can create and submit timecards. The system links the timecard entry to the resource, their assignments, and the corresponding project for accurate cost and revenue recognition.

The FF Highlights component is the standard Certinia PSA Lightning component designed to prominently display key fields at the top of a Lightning record page. It functions similarly to the standard Salesforce Highlights Panel but is specifically built for FinancialForce objects. Administrators can configure this component to show the most relevant fields for users like Project Managers, ensuring critical information is immediately visible without needing to scroll through the page details.

A. FF Field Overview: This is not a standard, documented Certinia PSA Lightning component. The correct component for displaying a prominent set of fields is FF Highlights.

C. FF PSA Field Summary: This is not a standard, documented Certinia PSA Lightning component. While it sounds descriptive, it does not correspond to an available out-of-the-box feature.

1. Certinia PSA Administrator Guide: In the section "PSA Lightning Components", the FF Highlights component is detailed. The documentation states, "The FF Highlights component displays key fields from an object on a Lightning record page... You can add this component to a custom Lightning record page to show important information at a glance." (Reference: PSA Administrator Guide, "Lightning Experience Configuration" section).

2. Certinia PSA Release Notes: Various release notes covering the transition to and enhancement of Lightning Experience features describe the introduction and functionality of components like FF Highlights for use on custom Lightning Pages for objects such as Project, Milestone, and others. (Reference: Certinia PSA Spring 2020 Release Notes, "Lightning Experience Features").