Q: 20
You are the project manager on an information technology project on which you and the sponsor
have already approved the scope. An information specialist on your team, after having lunch with a
low ranking customer representative working with him on a software project, learns that a simple
alteration in the display would be a great addition to the project. The information specialist installs
the change with no negative effect on the project schedule and at no additional cost. What action
should be taken?
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