The PMO Expectation Adherence Indicator (PMO-EAI) measures how well the PMO adheres to its
expected contributions within an organization. The selected functions of the PMO are analyzed
based on their contribution probabilities, which reflect how much they are expected to contribute to
the overall project success.
The correct approach to calculating the PMO-EAI involves summing the probabilities of the
contributions from these selected PMO functions. This method allows a clear assessment of the
effectiveness of the PMO in meeting its objectives. It aligns with the principle of focusing on
measurable outcomes in PMO performance evaluation, as seen in the application of frameworks like
the PMBOK Guide and project evaluation models.
