Q: 1
A company is building an interactive chatbot to answer questions about products and product
warranties You need to create conversation paths re questions about product warranties. Which tool
should you use?
Options
Discussion
Makes sense to pick D here, since the authoring canvas is actually where you build all those step-by-step chatbot flows. E just gets you to the portal but D is the tool for conversation design.
I don't think it's E. D is the actual interface you use to build out chatbot conversation flows inside Power Virtual Agents. E is just the portal itself, but when it comes to creating or editing conversation paths, that's definitely the authoring canvas. Trap here is picking E because it's the overall entry point. Pretty sure D is right-open to other opinions if I'm missing something.
Option E makes more sense to me, since that's the actual portal where you set up and manage your chatbot in Power Virtual Agents. D is part of the process but without E you can't even get to those conversation tools. I might be missing something but E feels right here.
D
My vote is D, official practice tests and Microsoft docs cover this authoring canvas detail.
Yeah, I get why E looks right because that's the main place you access bots, but for actual dialog path creation you'd use D. The authoring canvas is the part where you drag and drop the conversation steps. Pretty sure it's D here, unless they're asking about just accessing the tool overall.
Option D is probably it since the authoring canvas is where you'd build those conversation paths visually. Nice clear question, matches what I've seen in similar practice sets. Not totally sure though since E is also tempting.
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