View PL-200 Exam Questions

Q: 1

HOTSPOT You configure an alert in Power Bl. You need to alert users when the value of a tile exceeds a threshold. To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

Your Answer

Q: 2

DRAG DROP You are a Dynamics 365 administrator. You create a new app. You need to create the site map for the app. Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Drag & Drop

Enable JavaScript to use the Drag & Drop feature.

Add a subarea.
Add a view.
Add a group.
Add an area.

Correct Answer:

Answer Area Bucket 1: D. Add an area. Bucket 2: C. Add a group. Bucket 3: A. Add a subarea.

Explanation

To construct a functional site map in Dynamics 365, you must follow the architectural hierarchy defined by the Site Map Designer. The process begins by defining the Area, which serves as the top-level container for the application's navigation (e.g., "Sales"). Next, you must Add a group within that area; groups act as headings to organize related navigation items. Finally, you Add a subarea within the group. The subarea is the actual actionable element that links to specific tables (entities), dashboards, web resources, or URLs. This cascading structure (Area > Group > Subarea) is mandatory for a valid site map.

References

Microsoft Learn - Power Apps Documentation

Article: "Create a site map for a model-driven app using the site map designer"

Section: "Add components to the site map"

Relevance: This documentation explicitly outlines the components of a site map. It defines the structure as: "Area: The top-level navigation...", "Group: A heading under an area...", and "Subarea: A link under a group...". It confirms that these are the three essential components required to build the navigation structure.

Source: https://learn.microsoft.com/en-us/power-apps/maker/model-driven-apps/create-site-map-app

Microsoft Learn - Power Apps Documentation

Article: "Understanding model-driven app components"

Section: "Navigation"

Relevance: Confirms that "Site maps define the navigation for your app" and that the hierarchy consists of Area, Group, and Subarea, distinct from data components like Views.

Source: https://learn.microsoft.com/en-us/power-apps/maker/model-driven-apps/model-driven-app-components

Q: 3

HOTSPOT You have a model-driven app. You create five Microsoft Excel templates for analyzing customer data. Four of the templates must be available to all users. The remaining template must be available only to you. You configure the appropriate security roles for users. You need to determine how to upload the Excel templates. Which method should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

Your Answer

Q: 4

HOTSPOT You need to create reminders for the adopters. What should you use for each requirement? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

Your Answer

Correct Answer:

SCHEDULED

OUTLOOK

Explanation

Scheduled: A Scheduled cloud flow (using the Recurrence trigger) is the most precise and scalable method for sending reminders based on a future date/time field (e.g., "2 hours before meeting"). It allows the system to query the database periodically (e.g., hourly) for records that match the time criteria. "Automated" flows trigger on data changes (Create/Update) and would require inefficient long-running "Wait" actions to handle future reminders, which is a poor architectural pattern. "Instant" flows require manual user intervention.

Outlook: The requirement involves sending a reminder email. The Microsoft 365 Outlook connector is the specific component designed to perform email actions (like "Send an email"). While the data resides in Dataverse (Contact/Appointment tables), Dataverse is the data source, not the messaging service. Microsoft Bookings is a scheduling tool; while it has internal reminders, the scenario implies a custom process flow using the specified "Contact" data, necessitating an explicit email connector.

References

Microsoft Learn - Run flows on a schedule: "You can create a cloud flow that triggers on a schedule... common scenarios include... scanning for data daily." (Source: learn.microsoft.com/en-us/power-automate/run-scheduled-tasks)

Microsoft Learn - Office 365 Outlook Connector: "The Office 365 Outlook connector allows you to manage your mail... Actions: Send an email (V2)." (Source: learn.microsoft.com/en-us/connectors/office365/)

Microsoft Learn - Wait conditions best practices: Documentation advises against long-running flows (waiting for days/weeks) in favor of scheduled checks for resource optimization. (Source: learn.microsoft.com/en-us/power-automate/limits-and-config)

Q: 5

You need to design the resort portal’s email registration process. Which solution should you use?

Options

Correct Answer:

Explanation

The standard and most effective design for an invitation-based registration process in Power Pages (formerly Power Apps Portals) is to embed the unique invitation code directly into the URL of the registration link sent via email. When the user clicks this link, the portal's "Redeem Invitation" page automatically captures the code from the URL parameter. This streamlines the user experience by pre-populating the necessary field or bypassing the code entry step altogether, securely associating the new portal user with the corresponding Dataverse contact record.

Why Incorrect

A. The invitation code is used to initiate the registration (sign-up) process for a new user, not after an existing user has already logged in (signed-in).

B. This is a consequence of the correct design, not the design itself. Embedding the code in the URL (Option C) is the mechanism that enables auto-population. Also, redemption occurs on a sign-up or redeem page, not the sign-in screen.

D. Sending a username and temporary password in an email is a significant security risk, as email is not a secure channel. Best practices dictate that users should create their own passwords during a secure registration process.

References

1. Microsoft Learn. (2023). Invite contacts to your portal in Power Pages.

Section: "Send invitations"

Content: This document details the process of creating and sending invitations. It states

"The invitation contains a link to the portal and an invitation code... When you send an invitation through email

it contains a URL that the user can select to navigate to the portal." This confirms that the link itself is the primary vehicle for the invitation.

2. Microsoft Learn. (2023). Redeem an invitation in Power Pages.

Section: "Redeem an invitation"

Content: This guide explains the user's perspective. "When a user redeems an invitation code

they're redirected to the Sign up page to create a new account." The process is initiated by the user clicking the redemption link in the email

which contains the necessary information (the code) to identify the specific invitation. The URL structure is typically [Portal URL]/register/?invitation=[invitation code].

3. Microsoft Learn. (2023). Set up authentication in Power Pages.

Section: "Invitation-based registration"

Content: This documentation outlines invitation-based registration as a core authentication feature. The flow depends on a unique invitation code being sent to a contact

which is then redeemed to create a user account. Embedding the code in the URL is the standard implementation for this feature.

Q: 6

A company uses model-driven apps. Users in the sales department enter the first name, last name, and phone number of customers in the app. The users request a single screen in the app to enter the customer data. You need to configure the app. What should you do?

Options

Correct Answer:

Explanation

In a model-driven app, the navigation structure is defined by the site map. To provide users with a "single screen" for data entry, you must first ensure the underlying table (e.g., Contact or a custom Customer table) is accessible. Modifying the site map to add a new subarea that points to this table will place a link in the app's left-hand navigation pane. This allows users to navigate to the table's view and then open a form (the data entry screen) to create new customer records. This is the standard method for exposing data entities to users within a model-driven app.

Why Incorrect

A. Create a canvas app.

This is incorrect because the requirement is to configure the existing model-driven app, not to build a separate, different type of app.

C. Create a Power Automate flow.

This is incorrect as Power Automate is used for automating business processes, not for creating or configuring user interface elements like data entry screens.

D. Use a Power Virtual Agents app.

This is incorrect because Power Virtual Agents is a service for creating chatbots, which is not relevant to providing a data entry form in a model-driven app.

---

References

1. Microsoft Learn. "Create a model-driven app site map." Microsoft Docs. This document explains that the site map is the primary way to define navigation in a model-driven app. It states

"The site map designer is used to set up the navigation for your model-driven app... Use it to drag and drop components into the designer

preview your work

and instantly publish it." This confirms the site map is the tool for making components like data entry screens accessible.

2. Microsoft Learn. "Add a page to your model-driven app." Microsoft Docs. This guide details the process of adding components to an app. In the section "Add a Dataverse table page to the navigation (site map)

" it explicitly states

"When you add a Dataverse table to your app's navigation

all the views

forms

charts

and dashboards for that table are available for users of your app." This directly supports that modifying the site map is the correct action.

3. Microsoft Learn. "Overview of the model-driven app designer." Microsoft Docs. This overview describes the core components of a model-driven app. Under the "Site map" section

it clarifies

"The site map specifies the navigation for your model-driven app

" reinforcing its role in controlling user access to different parts of the application

including data entry forms.

Q: 7

HOTSPOT You need to design the resort portal's email registration process. Which solutions should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

Your Answer

Correct Answer:

EMBED THE INVITATION CODE IN THE EMAIL LINK URL

INVITATION CODE SIGN-UP

Explanation

Embed the invitation code in the email link URL: To implement the redemption process efficiently, the system must pass the unique invitation code from the email to the portal's redemption page. The standard mechanism in Power Pages is to generate a URL in the email body (e.g., https://portal.com/register?invitation={Code}) that contains the code as a query string parameter. This action allows the portal to read the URL and automatically populate the code field on the redemption page, creating a seamless user experience. "Auto-populate" is the result of embedding the code, not the implementation method itself.

Invitation code sign-up: This solution fulfills the requirement to "validate the user's email" within an invitation-based registration flow. When an invitation code is sent to a specific email address, the act of the user retrieving that code and successfully redeeming it (Invitation code sign-up) serves as proof of ownership for that email address. This negates the need for a separate "Email Confirmation" step often required in open registration scenarios. Other options like "Two-factor authentication" or "Azure Active Directory" are authentication methods, not the specific mechanism used to validate email ownership during an invitation-based registration.

References

Microsoft Learn: Invite contacts to your Power Pages sites - This documentation details the invitation workflow, stating that the email sent to the user must contain a link to the redemption page, and the code is typically passed to facilitate the process.

Source: "Send an invitation... The email contains a link to the redemption page with the invitation code."

Microsoft Learn: Configure authentication in Power Pages - Describes how the invitation model links a contact to a local or external identity, verifying the user's association with the initial contact record (and email).

Source: "Redeeming an invitation allows a user to... associate the contact with a local or external account." (Implies validation of the contact's identity/email via the code).

Q: 8

HOTSPOT You need to design the guest check-in solution. Which technologies should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

Your Answer

Correct Answer:

REQUIREMENT 1: CANVAS APP

REQUIREMENT 2: POWER APPS MOBILE APP

Explanation

Canvas apps are the correct choice for the "base check-in solution" because they provide a highly customizable, "pixel-perfect" user interface suitable for task-specific scenarios like a guest check-in kiosk. Unlike Model-driven apps (which are data-centric and rigid) or Portals (designed for external web access on personal devices), Canvas apps are optimized for tablet-based, front-line interactions on shared devices.

To access the solution on the check-in devices (tablets), the Power Apps mobile app is required. This application acts as the player/container that runs Canvas apps on iOS and Android devices, allowing the app to utilize native device capabilities (like cameras for scanning) and ensuring a seamless user experience. The "Dynamics 365 for phones and tablets" app is primarily for Model-driven apps and is being deprecated in favor of the unified Power Apps mobile app.

References

Microsoft Learn: What are canvas apps?

Quote: "Canvas apps enable you to organize the user experience in the way you want... ideal for task-based or role-based applications."

Source: https://learn.microsoft.com/en-us/power-apps/maker/canvas-apps/getting-started

Microsoft Learn: Get started with Power Apps mobile

Quote: "When you create an app, or someone shares an app with you—either a canvas app or model-driven app—you can run that app on iOS and Android devices by using Power Apps mobile."

Source: https://learn.microsoft.com/en-us/power-apps/mobile/run-powerapps-on-mobile

Microsoft Learn: Dynamics 365 for phones and tablets deprecation

Quote: "Dynamics 365 for phones and tablets... will be deprecated for online users... Online users must migrate to the Power Apps mobile app."

Source: https://learn.microsoft.com/en-us/power-platform/important-changes-coming#dynamics-365-for-phones-and-tablets-will-be-deprecated

Q: 9

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. You are creating Power Virtual Agents chatbot that captures demographic information about customers. The chatbot must determine the group a customer belongs to based on their age. The age groups are: 0 - 17 18 - 25 26 - 35 36 - 55 55 - 100 You need to configure the chatbot to ask a question that can be used to determine the correct age group. Solution: Create a custom Age group entity and synonyms for each individual age in the corresponding item. Use Age group for Identify in the question. Does this meet the goal?

Options

Correct Answer:

Explanation

This solution meets the goal. By creating a custom entity named "Age group" with items corresponding to each age range (e.g., "18-25"), and then listing every individual age within that range as a synonym (e.g., "18", "19", "20"...), the chatbot can directly map a user's numerical age input to the correct group. When a question node uses this entity in its "Identify" property, Power Virtual Agents will use the extensive synonym list to resolve the user's specific age to the appropriate age group item, thus fulfilling the requirement.

Why Incorrect

B. No: This is incorrect because the proposed method is functionally valid. While using condition nodes after capturing a number would be more efficient to build, this entity-based approach will successfully categorize the user's age into the defined groups.

References

1. Microsoft Learn | Power Virtual Agents - Create and use entities: This document explains the creation of custom entities

including closed-list entities. It details how to add items and synonyms. The proposed solution directly applies this concept: "Synonyms let you map multiple terms to a single item. For example

for the item 'hiking

' you could have 'trekking' and 'mountaineering' as synonyms." In the question's scenario

"18"

"19"

etc.

are treated as synonyms for the item "18-25". (See section: "Create a custom entity from a list").

2. Microsoft Learn | Power Virtual Agents - Ask a question: This documentation describes the components of a question node

including the "Identify" property. It states that you can select a custom entity to extract specific information from the user's response. The proposed solution correctly utilizes this feature to identify the "Age group" entity from the user's answer. (See section: "Entity and slot filling").

Q: 10

You are a Dynamics 365 Customer Service developer. A salesperson creates a chart. You need to ensure that the chart is available to all users on the team. What should you do?

Options

Correct Answer:

Explanation

In model-driven apps, such as Dynamics 365 Customer Service, charts created by an individual user are considered personal (user) charts. The owner of a personal chart can use the built-in sharing functionality to grant access to other users or teams. Sharing the chart with the salesperson's team is the most direct and appropriate method to make it visible and usable by all team members without changing the chart's ownership or requiring complex export/import procedures for each user. This action allows the owner to specify permissions (such as Read) for the entire team in a single operation.

Why Incorrect

B. Assign the chart to each person on the team.

This is incorrect because a record, including a user chart, can only be assigned to a single owner (one user or one team) at a time. You cannot assign it to multiple individual users simultaneously.

C. Export the user chart to Power BI. Import the chart as a Power BI visualization.

This is an unnecessarily complex process that replaces the native model-driven app chart with an external Power BI component. The goal is to share the existing chart, not create a new visualization in a different service.

D. Export the user chart for import as a user chart.

This method is highly inefficient. It would require the salesperson to export the chart's definition and then have every team member manually import it as their own personal chart, creating multiple unmanaged copies.

---

References

1. Microsoft Learn. "Share a personal chart or dashboard." Microsoft Docs. This document explicitly states

"You can share your personal charts with other users and teams." It then provides the step-by-step process for sharing

which involves selecting the chart

clicking the "Share" command

and adding the desired team. This directly supports option A.

2. Microsoft Learn. "Assign or share records in model-driven apps." Microsoft Docs. This article clarifies the fundamental difference between assigning and sharing. "Assigning a record gives ownership to somebody else... Sharing a record allows another user to see or do things with a record

but they don't own it." This confirms that sharing is the correct action for granting access

while assignment changes ownership

making option B incorrect.

3. Microsoft Learn. "Create or edit a model-driven app system chart." Microsoft Docs. This document distinguishes between user-owned charts and system charts. It notes that user charts are visible only to the user who created them unless they are shared. This reinforces that sharing is the intended mechanism for distributing user-created assets to others.

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