Question 16 Q: 16 Pega Adaptive Models_________ Options A: A. involve a significant human effort to develop B: B. require historical data C: C. learn about customer behavior in real time D: D. can only be used in inbound channels Save Question Show Answer Discussion 0 Clear Discussion Most voted Newest No comments yet. Be the first to comment. Post Be respectful. No spam. Correct Answer: C Explanation Pega adaptive models learn about customer behavior in real time by analyzing the responses to each offer and updating their predictions accordingly. They do not require historical data, human effort, or inbound channels to function. Reference: https://academy.pega.com/module/predicting-customerbehavior-using-real-time-data-archived/topic/adaptive-models-overview