Q: 2
MyCo, a telecom company, notices that when customers call to check on bill status, 80% of the time,
they received the wrong offer promotion, leading to customer dissatisfaction. The company decides
to boost customers' needs in the prioritization formula, to improve sales in the current quarter.
Which arbitration factor do you configure to implement the requirement?
Options
Discussion
No comments yet. Be the first to comment.
Be respectful. No spam.
