Design thinking is a human-centered, iterative approach used to uncover innovative solutions by
focusing on user needs and exploring multiple possibilities. It emphasizes creativity, collaboration,
and experimentation.
Key Characteristics of Techniques:
Design Thinking: Uses an iterative process (empathize, define, ideate, prototype, test) to generate
innovative options.
Fishbone Diagram: A root cause analysis tool, not focused on innovation.
Rich Pictures: A visual representation of a situation, useful for understanding context but not for
generating innovative options.
Mind Maps: A brainstorming tool that organizes ideas hierarchically, but it does not inherently follow
an iterative approach.
Evaluation of Each Option:
A . Design thinking:
Design thinking explicitly uses an iterative approach to uncover innovative options.
Conclusion: This is correct .
B . Fishbone diagram:
Fishbone diagrams focus on identifying root causes, not innovation.
Conclusion: This is not correct .
C . Rich pictures:
Rich pictures visualize complex situations but do not inherently foster innovation.
Conclusion: This is not correct .
D . Mind maps:
Mind maps organize ideas but do not follow an iterative, innovative process like design thinking.
Conclusion: This is not correct .
Final Recommendation:
The technique that uses an iterative approach to uncover innovative options is:
A . Design thinking.
