Q: 15
A company has an OmniScript that allows agents to schedule service calls. The first step displays the
account name, primary contact name, and telephone number to the user for confirmation. On the
second step, it displays available appointment slots, which are retrieved from an external service in
XML and then transformed into JSON. The following actions are currently used in the OmniScript:
• DataRaptor Extract Action
• HTTP Action
• DataRaptor Transform Action
Following best practices, what can the consultant recommend to reduce processing time?
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