Comprehensive and Detailed in Depth

An Application Component is an active structure that represents software components performing

behavior. Its passive counterpart is the Data Object, which represents structured information used or

produced by applications.

Since Data Objects do not perform actions themselves but store, structure, or represent data, they

are the correct counterpart to Application Components in the Application Layer.

This is clearly outlined in the ArchiMate 3.2 Specification, which states that Application Components

act upon Data Objects.

Reference:

Archi User Guide

ArchiMate 3.2 Specification

Comprehensive and Detailed in Depth

In the Technology Layer metamodel, a Communication Network is an active structure that provides

the infrastructure for communication between devices and systems.

A Path represents a logical or physical connection that facilitates communication between nodes or

other elements. The Communication Network aggregates the Path, as a network consists of multiple

paths connecting different components.

This is clearly stated in the ArchiMate 3.2 Specification, where the aggregation relationship between

a Communication Network and a Path is defined.

Reference:

Archi User Guide

ArchiMate 3.2 Specification

According to the ISO/IEC 42010 standard1, an architecture viewpoint is a specification of the

conventions for constructing and using a view. A view is a representation of a whole system from the

perspective of a related set of concerns. An architecture view on an Enterprise Architecture is a

representation of a part or whole of an Enterprise Architecture from the perspective of one or more

stakeholders and their concerns.

The ArchiMate language provides a flexible approach in which architects and other stakeholders can

use their own views on the Enterprise Architecture. In this approach, architecture views are specified

by architecture viewpoints. Architecture viewpoints define abstractions on the set of models

representing the Enterprise Architecture, each aimed at a particular type of stakeholder and

addressing a particular set of concerns2.

According to the ArchiMate® 3.2 Specification1, external active structure elements are also called

interfaces. An interface represents a point of access where one or more services are offered by an

active structure element to its environment1. Therefore, the correct answer is B. Interfaces.

Comprehensive and Detailed In-Depth

The diagram illustrates a Motivation viewpoint in ArchiMate, which is used to express stakeholder

concerns, goals, and requirements. Customer Satisfaction is linked to both the CEO and the

Customer, indicating that it is a shared concern.

The CEO is concerned about Customer Satisfaction because it influences Sales Targets.

The Customer is concerned about Customer Satisfaction because it is influenced by factors such as

Product Portfolio and Price.

The Customer Satisfaction element is not strictly assigned as a goal, requirement, or constraint to any

single entity—it is a shared motivational element between stakeholders.

Analysis of Answer Choices:

✅ A. Ensuring the Customer is satisfied is a constraint on the CEO achieving the sales target. → ❌

Incorrect.

Constraints in ArchiMate are usually modeled explicitly using the "Constraint" element, which is

missing from the diagram.

ArchiMate 3.2 Specification, Section 6.2.4, states that constraints limit or influence goals but do not

necessarily act as shared concerns.

✅ B. Customer satisfaction is a shared concern of the CEO and Customer. → ✅ Correct Answer

The diagram clearly shows that both the CEO and the Customer are connected to the Customer

Satisfaction element, indicating that it is a shared concern rather than a goal, requirement, or

constraint.

ArchiMate 3.2 Specification, Section 6.2.1, states that stakeholder concerns can be modeled as

motivational elements that multiple actors relate to.

✅ C. The CEO has the goal to provide customer satisfaction to the Customer. → ❌ Incorrect.

A goal is usually represented as a distinct "Goal" element in ArchiMate, which is not used here.

Customer Satisfaction is positioned as a concern rather than a goal.

✅ D. The CEO has a requirement to provide customer satisfaction. → ❌ Incorrect.

A requirement in ArchiMate is a more specific directive that is modeled separately, typically linked to

business processes or services.

ArchiMate 3.2 Specification, Section 6.2.3, states that requirements describe what must be achieved

rather than being general concerns.

Final Answer: ✅ B. Customer satisfaction is a shared concern of the CEO and Customer.

Explanation:

Reference:

ArchiMate 3.2 Specification: Sections 6.2.1 (Stakeholder Concerns), 6.2.3 (Requirements), and 6.2.4

(Constraints).

Archi User Guide: Modeling stakeholder concerns and motivation elements.