Microsoft Collaboration MS-721 Real Exam Questions [Jan 2026 Update]

What is the Microsoft MS-721 exam, and what will you learn from it?

The Microsoft MS-721: Collaboration Communications Systems Engineer exam validates your expertise in designing, configuring, managing, and securing Microsoft Teams Phone, meetings, and collaboration solutions. It covers advanced voice and communication technologies including SBCs, call routing, Teams Rooms deployment, and integration with PSTN.

This certification is perfect for IT professionals specializing in unified communications and cloud-based voice services. Passing MS-721 proves you can deliver reliable and scalable collaboration solutions in an enterprise environment using Microsoft technologies.

To perform well on this exam and build confidence, practicing with the best MS-721 exam questions available through Cert Empire enables you to work with realistic, scenario-based tasks aligned with Microsoft’s latest updates.

Exam Snapshot

Prerequisites before taking the MS-721 exam

There are no mandatory prerequisites, but candidates should have:

• Strong knowledge of Microsoft Teams voice concepts
• Familiarity with SIP, SBCs, PSTN, Direct Routing, and network fundamentals
• Experience configuring Teams Rooms and meeting solutions
• Understanding of identity management and authentication in Microsoft 365

Microsoft also recommends holding the MS-700: Teams Administrator Associate certification for foundational knowledge.

Main objectives and domains you will study for MS-721

The exam evaluates your skills in:

• Designing Teams telephony architecture
• Configuring and managing voice workloads
• Deploying and securing Teams meetings and rooms
• Managing networks for voice performance and compliance
• Monitoring and troubleshooting Teams communication services

Topics to cover in each MS-721 exam domain

Practicing all domains with Cert Empire’s MS-721 exam questions supports faster recall and improved technical accuracy.

Changes in the latest version of MS-721

Recent updates focus on:

• Modernized Teams Phone capabilities
• Direct Routing enhancements with certified SBCs
• Increased coverage of Teams Rooms Pro features
• Improved network and security governance expectations
• Integration with Operator Connect and Teams-certified devices

Preparing with updated resources is essential to reflect current Microsoft best practices.

Register and schedule your MS-721 exam

You can schedule via:

• Microsoft Certification Dashboard
• Pearson VUE test portal

Choose your preferred method: secure testing center or remote proctoring.

MS-721 exam cost, and can you get any discounts?

Standard price: USD 165

You may receive discounts if:

• You are a student with academic verification
• Your employer offers certification incentives or vouchers
• Microsoft runs promotional campaigns during events

Exam policies you should know before taking MS-721

• Official identification required at check-in
• Online proctored candidates must follow strict environment rules
• Rescheduling or cancellation fees may apply
• Immediate score results are typically provided upon completion

What can you expect on your MS-721 exam day?

• Detailed voice design scenarios requiring technical decision-making
• Case studies featuring call routing and telephony configuration
• Troubleshooting questions involving QoS and network performance

Using Cert Empire’s best MS-721 exam questions helps you get comfortable with real-world complexity and time pressure.

Plan your MS-721 study schedule effectively with 5 Study Tips

1. Practice Teams Phone and Direct Routing configurations hands-on
2. Study SBC and PSTN integration deeply
3. Learn QoS, traffic prioritization, and troubleshooting in Teams networks
4. Follow Microsoft’s recommended Teams Rooms deployment practices
5. Test your readiness with up-to-date MS-721 exam questions from Cert Empire

Best study resources you can use to prepare for MS-721

• Microsoft Learn: Teams Voice and Rooms modules
• Enterprise trial lab environments with Teams Phone features enabled
• Technical documentation and Microsoft Teams admin center practice
• High-quality MS-721 exam questions from Cert Empire for final revision

This blended learning approach builds strong theoretical and hands-on capability.

Career opportunities you can explore after earning MS-721

This certification supports job roles such as:

• Collaboration Communications Engineer
• Microsoft Teams Voice Engineer
• Unified Communications Specialist
• Network and Telecom Engineer
• Microsoft 365 Infrastructure Engineer

Organizations value professionals who can deliver secure and reliable communication experiences.

Certifications to go for after completing MS-721

After passing MS-721, you can continue with:

• SC-300: Identity and Access Administrator
• MS-102: Microsoft 365 Administrator
• AZ-700: Network Engineer Associate

These certifications strengthen your enterprise security and networking expertise.

How does MS-721 compare to other Microsoft collaboration certifications?

MS-721 stands out as the highest-level certification for Teams voice and communication solutions.

Boost your success rate by studying with the most trusted and current MS-721 exam questions from Cert Empire, crafted to reflect real-world implementations and the latest Microsoft update cycle.

Why Practice Exam Questions Are Essential for Passing Microsoft MS-721 Exam in 2026

Passing the MS-721 certification isn’t about memorizing terms or rot learning, it’s about developing the aptitude required of a Microsoft Teams Voice Engineer. Loaded with detailed explanations and extensive references, Cert Empire’s MS-721 Exam Questions are designed to help you think like an actual Microsoft communication specialist. These practice questions mirror the Microsoft exam pattern, guiding you through what’s required to pass the exam on your first attempt. You can also explore Cert Empire for additional resources available on the site.

Prepare Smarter with Exam Familiar Quiz

The MS-721 exam is challenging and broad, but consistent practice transforms that difficulty into strength. By regularly solving real exam-style questions, you’ll improve your pacing, reduce anxiety, and recognize recurring question logic. Over time, the format will feel second nature, allowing you to focus on accuracy instead of uncertainty on exam day.

Master Every Domain with Real Exam Logic

The MS-721 practice questions cover all official domains in the correct proportion. This means you’re not just preparing one domain, but all of them, making your exam preparation comprehensive. You can read more about Microsoft exams to find out more about other Microsoft tests.

What’s Included in Our MS-721 Exam Prep Material

It’s not just a question blob that we offer, but a whole experience that transforms your exam preparation. Here is exactly what you get:

PDF Exam Questions

1. Instant Access: Start preparing right after purchase with immediate delivery.
2. Study Anywhere: Access the soft form questions from your phone, laptop, or tablet.
3. Printable Format: Ideal for offline review and personal note-taking, and especially if you prefer to study from hard-form documents.

Interactive Practice Simulator

1. Question Simulation: Our online MS-721 exam practice simulator is designed to help you interactively review and prepare for the exam with tailored features such as show/hide answers, see correct answers etc.
2. Flashcard-like Practice: Save your toughest questions and revisit them until you’ve mastered each domain.
3. Progress Tracking: The progress tracking feature of our quiz simulator lets you resume your study journey right from where you left.

3 Months of Unlimited Access

Enjoy full, unrestricted access for three months, long enough to practice, revise, and retake simulations until you are satisfied with your results.

Regular Updates

Collaboration and voice solutions within Microsoft Teams evolve quickly, so being current is the cornerstone of MS-721 exam prep. Being mindful of that, CertEmpire’s certified exam coaches keep the content of the practice questions up to date with the latest exam requirements so that you always have the latest exam questions and resources available to you.

Free Practice Tests

To make the decision easy for you, we offer free practice tests for the MS-721 exam. Look at the right side-bar and you will find the free practice test button that will take you to a sample free MS-721 practice test. Go through the free MS-721 exam questions section and discover the richness of our practice questions.

Free Exam Guides

Cert Empire offers free exam preparation guides for MS-721. You can find a trove of MS-721 related exam prep resources at our website in our blog section. From tailored study plans for success in MS-721 to exam day guidelines, we have covered it all. Cherry on the top, you do not have to be our customer to access this material, and it is free for all.

Important Note

Our MS-721 Exam Questions are updated regularly to match the latest Microsoft exam version.

The Cert Empire content team, led by certified MS-721 professionals, has taken the newest release and added updated concepts, frameworks, and Microsoft Teams Voice configurations to ensure relevance.

✔ Each question includes detailed reasoning for both correct and incorrect options, helping you understand the full context behind every answer.
✔ Every solution links to official Microsoft references, allowing you to expand your knowledge through verified documentation.
✔ Mobile-Compatible – Both the PDF and simulator versions are easy to use across smartphones, tablets, laptops, and even in printed form.

The MS-721 remains one of the most respected certifications for Teams engineers, proving mastery of Microsoft Teams Voice, PSTN connectivity, and telephony solutions.