Build and Analyze Customer MKT-101 Real Exam Questions [Jan 2026 Update]
Our MKT-101 exam questions provide real, up-to-date content for the Salesforce Marketing Cloud Administrator Accredited Professional certification, carefully reviewed by Salesforce experts. Each set includes verified answers, detailed explanations, and clarifications on incorrect options to help you strengthen your skills in account setup, user roles, data configuration, and platform administration. With free demo questions and our online exam simulator, Cert Empire ensures you’re fully prepared to pass the MKT-101 exam with confidence.
What Users Are Saying:
What is the Salesforce MKT-101 exam, and what will you learn from it?
The Build and Analyze Customer Journeys with MKT-101 exam validates your ability to apply marketing analytics and customer data logic inside Salesforce Marketing Cloud. It teaches you how to
- Create optimized customer journeys
- Perform segmentation and targeting
- Personalize messaging across digital channels
- Measure engagement and conversions
- Use insights to improve marketing outcomes
It is ideal for marketing analysts, CRM specialists, and beginners who want to build capability in journey driven targeting and customer lifecycle management. While preparing, it is highly effective to reinforce learning through the best exam questions available on Cert Empire, helping you develop strong interpretation and reasoning along the lines of real exam scenarios.
Exam Snapshot
| Field | Details |
|---|---|
| Exam Code | MKT-101 |
| Exam Name | Build and Analyze Customer Journeys |
| Vendor | Salesforce |
| Version Year | Current |
| Average Salary | Competitive entry to mid level marketing and CRM compensation |
| Cost | 200 USD plus applicable tax |
| Exam Format | Multiple choice and multiple select |
| Duration | 105 minutes |
| Delivery Method | Online proctored or in person |
| Languages | English |
| Scoring Method | Scaled scoring |
| Passing Score | About 67 percent |
| Prerequisites | None required, familiarity with marketing or Salesforce helpful |
| Retake Policy | Standard Salesforce retake delays and fee structures |
| Target Audience | Analysts, CRM users, marketing professionals, business analysts, Salesforce users |
| Certification Validity | Continuous, aligned with Salesforce platform evolution |
| Release Date | Current published release |
Prerequisites before taking the MKT-101 exam
You will feel more confident if you have
- Basic understanding of CRM and customer data
- Familiarity with marketing metrics
- Interest in customer engagement analysis
- Exposure to Salesforce or Marketing Cloud tools
Main objectives and domains you will study for MKT-101
- Customer data segmentation
- Journey design and path building
- Messaging personalization
- Analytics and performance measurement
- Marketing governance and compliant execution
Topics to cover in each MKT-101 exam domain
Customer segmentation
- Contact model attributes
- Creating audiences
- Data relationships and filters
Journey design
- Entry sources and criteria
- Decision splits
- Multi step path building
- Automation and event triggers
Campaign execution
- Email and SMS configuration
- Content blocks and personalization
- Frequency timing and delivery logic
Insights and reporting
- KPIs and engagement measurement
- Behavioral tracking
- Campaign performance analytics
- Improvement recommendations
Governance and best practices
- Data privacy alignment
- Unsubscribe and opt in compliance
- Account security policies
Changes in the latest version of MKT-101
You will notice greater emphasis on
- Granular segmentation
- Advanced decision logic
- Customer journey intelligence
- Using analytics to refine execution
Register and schedule your MKT-101 exam
You can schedule directly through your Salesforce certification portal.
- Log in
- Choose the exam
- Select online or testing center
- Confirm date and payment
- Complete ID verification if testing remotely
MKT-101 exam cost, and can you get any discounts?
- Standard fee is 200 USD
- Discounts occasionally offered through Salesforce training programs
- Partner companies may provide voucher codes
- Educational institutions sometimes grant subsidy support
Exam policies you should know before taking MKT-101
- You must show government approved identification
- No external support or communication allowed
- No pausing the timer
- Proctoring rules must be followed
What can you expect on your MKT-101 exam day?
You will face questions that present real marketing scenarios. Expect tasks such as
- Selecting the correct segmentation logic
- Choosing optimal journey path steps
- Interpreting performance metrics
- Identifying best practices and compliant workflow design
Working through realistic practice sessions using the best exam questions from Cert Empire helps simulate these applied question styles, making exam day more intuitive and less stressful.
Plan your MKT-101 study schedule effectively with smart preparation tips
- Learn the official exam objective topics
- Spend time inside Marketing Cloud if possible
- Build at least several sample journeys
- Study segmentation logic deeply
- Practice structured question solving through Cert Empire materials
- Revisit weak topic areas and repeat testing
Best study resources you can use to prepare for MKT-101
- Salesforce Trailhead
- Salesforce documentation and knowledge articles
- Case based learning videos
- Community discussions and use cases
- Practicing with the best question sets for MKT-101 offered through Cert Empire’s Salesforce material
Career opportunities you can explore after earning MKT-101
- Marketing automation specialist
- CRM data analyst
- Customer journey strategist
- Email marketing analyst
- Marketing Cloud administrator
- Salesforce business analyst
- Digital engagement coordinator
Certifications to go for after completing MKT-101
- Salesforce Marketing Cloud Consultant
- Salesforce Email Specialist
- Salesforce Business Analyst
- Platform App Builder
- Marketing Cloud Administrator
How does MKT-101 compare to other beginner level marketing and cloud certifications?
| Certification | Focus Area | Technical Depth | Ideal Candidate Profile |
|---|---|---|---|
| MKT-101 | Customer journeys and analytics | Moderate | Marketing and CRM analysts |
| Marketing Cloud Email Specialist | Email messaging and automation | Moderate | Email marketing professionals |
| Salesforce Administrator | Core CRM tasks and configuration | Low to Moderate | CRM platform managers |
| Google Analytics Certification | Website data and traffic analysis | Moderate | Digital analytics beginners |
| HubSpot Marketing Certification | Inbound and CRM based marketing | Low to Moderate | Marketing generalists |
When preparing, working through well structured and scenario relevant question sets such as those available through Cert Empire significantly improves your familiarity with Salesforce style reasoning and increases your readiness to perform with confidence on exam day.
Why Practice Exam Questions Are Essential for Passing Salesforce MKT-101 Exam in 2026
Passing the MKT-101 certification isn’t about memorizing terms or rote learning, it’s about developing the aptitude required of a marketing associate. Loaded with detailed explanations and extensive references, Cert Empire’s MKT-101 Exam Questions are designed to help you think like an actual Marketing Cloud user who understands marketing concepts, subscriber management and campaign analytics. These practice questions mirror the Salesforce exam pattern, guiding you through what’s required to pass the exam on your first attempt.
Prepare Smarter with Exam Familiar Quiz
The MKT-101 exam is challenging and broad, but consistent practice transforms that difficulty into strength. By regularly solving real exam-style questions, you’ll improve your pacing, reduce anxiety and recognize recurring question logic. You may check the complete Salesforce certifications list to find related exams in this domain. Over time, the format will feel second nature, allowing you to focus on accuracy instead of uncertainty on exam day.
Master Every Domain with Real Exam Logic
The MKT-101 practice questions cover all official domains, Marketing Concepts, Marketing Cloud Engagement Basics, Email Sending and Journeys, Data Management and Reporting & Analytics, in the correct proportion. This comprehensive coverage ensures you master every area tested on the real exam.
What’s Included in Our MKT-101 Exam Prep Material
It’s not just a question blob that we offer, but a whole experience that transforms your exam preparation. Here is exactly what you get:
PDF Exam Questions
- Instant Access: Start preparing right after purchase with immediate delivery.
- Study Anywhere: Access the soft-form questions from your phone, laptop or tablet.
- Printable Format: Ideal for offline review and personal note-taking, and especially if you prefer to study from hard-form documents.
Interactive Practice Simulator
- Question Simulation: Our online MKT-101 exam practice simulator is designed to help you interactively review and prepare for the exam with tailored features such as show/hide answers and see correct answers.
- Flashcard-like Practice: Save your toughest questions and revisit them until you’ve mastered each domain.
- Progress Tracking: The progress tracking feature of our quiz simulator lets you resume your study journey right from where you left.
3 Months of Unlimited Access
Enjoy full, unrestricted access for three months, long enough to practice, revise and retake simulations until you are satisfied with your results.
Regular Updates
Marketing fundamentals and platform features evolve, so being current is the cornerstone of MKT-101 exam prep. Being mindful of that, Cert Empire’s certified exam coaches keep the content of the practice questions up to date with the latest exam requirements so that you always have the latest exam questions and resources available to you.
Free Practice Tests
To make the decision easy for you, we offer free practice tests for the MKT-101 exam. Look at the right side-bar and you will find the free practice test button that will take you to a sample free MKT-101 practice test. Go through the free MKT-101 exam questions section and discover the richness of our practice questions.
Free Exam Guides
Cert Empire offers free exam preparation guides for MKT-101. You can find a trove of MKT-101 related exam prep resources at our website in our blog section. From tailored study plans for success in MKT-101 to exam day guidelines, we have covered it all. Cherry on the top, you do not have to be our customer to access this material, and it is free for all.
Important Note
Our MKT-101 Exam Questions are updated regularly to match the latest Salesforce exam version.
The Cert Empire content team, led by certified MKT-101 professionals, has taken the newest release and added updated concepts, frameworks and marketing-fundamentals-specific terms, such as marketing strategies, subscriber keys and data management best practices, to ensure relevance.
✔ Each question includes detailed reasoning for both correct and incorrect options, helping you understand the full context behind every answer.
✔ Every solution links to official Salesforce references, allowing you to expand your knowledge through verified documentation.
✔ Mobile-Compatible – Both the PDF and simulator versions are easy to use across smartphones, tablets, laptops and even in printed form.
The MKT-101 remains one of the most respected foundational certifications in digital marketing, proving mastery of core marketing concepts and platform basics. Explore the complete certifications list to get an overview of every exam category.
Gabriel Davis (verified owner) –
MKT-101 questions from Cert Empire were close to real exam. I liked the clarity of explanations. Passed comfortably using them.
Maelie Banks (verified owner) –
Exam questions were realistic and helped me identify key areas to focus on. Study resources were organized and effective for learning.
Shruti Nanda (verified owner) –
I went through MKT-101 notes during my study time, and they helped me a lot. The structure was neat, and each section connected smoothly with the next.
Ruby Carter (verified owner) –
Cert Empire’s Build and Analyze Customer MKT-101 file had strong search functionality. Finding specific terms or topics took seconds, making revision faster and more systematic.