1. Adobe Experience League, Marketo Engage Documentation, "Find Duplicate Leads": This document outlines the process for finding duplicates. It states, "You can find duplicate people based on any field you choose... Create a smart list of people who have duplicates." It then provides a step-by-step guide using a filter (e.g., Email Address) with a "is not empty" operator and a "has duplicate" constraint, confirming this is the correct procedure which can be applied to the "Full Name" field. (See section: "Find Duplicates Based on a Field").
2. Adobe Experience League, Marketo Engage Documentation, "Deduplicate Leads": This document clarifies the system-level functionality. It states, "By default, Marketo Engage uses the Email Address field to identify duplicate people." This confirms that changing the deduplication logic requires an administrative change (Option C), which is distinct from simply identifying duplicates via a Smart List (Option B). (See section: "How Deduplication Works").
3. Adobe Experience League, Marketo Engage Documentation, "Understanding Segmentation": This resource defines the purpose of segmentation. It explains, "A segmentation is a sub-division of your database... Use segmentations to run more targeted and relevant marketing campaigns." This confirms that segmentation (Option D) is a tool for audience grouping, not for data quality tasks like deduplication. (See section: "What is a Segmentation?").