Q: 9
A manufacturing company is implementing the service management features for Dynamics 365
Supply Chain Management. The company has two legal entities: one for manufacturing and one for
servicing and repairs.
The company manufactures a group of inventoried items for serialized devices at a single
manufacturing location.
The items are used to service devices at a single servicing location.
The company has customers who must make an appointment at the servicing location at least once a
year to have their devices inspected and serviced.
You need to configure a service object for this scenario.
What should you configure as a service object?
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