Q: 4
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You recently implemented Dynamics 365 Sales within your organization's sales team. Based on the
initial evaluation, adoption is limited as most sales users prefer to work from Microsoft Outlook.
You decide to enable the Dynamics 365 App for Outlook.
You need to perform the various actions required. Each correct action is part of the solution but does
NOT solve the problem completely.
Action: Within the system settings and email configuration, you set Process Email Using to Dynamics
365 for Outlook.
Does this meet the goal?
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