Question 4

Question

You are deploying the Microsoft Dynamics 365 Field Service mobile app at your organization.
You are in the process of creating push notifications for the mobile app, and you have the following
requirement:
When a field service technician is assigned an emergency priority work order, the technician should
be immediately notified on their mobile phone.
What should you do?

Accepted Answer

Create a notification Power Automate flow using an automated flow. The condition within the
flow should look at the Work Order entity where the out-of-the-box priority field has a value of
Emergency priority.

Premium Access Includes

FLASH OFFER

avail 10% DISCOUNT on YOUR PURCHASE