Q: 16
Josh is a successful insurance agent with Smart Insurance Inc. who mentors new agents and gives
them tips on how to increase their client base. He tells Clarence, a new agent, that he should send an
email to close friends and family members to explain the services that he now offers. Clarence is
worried about sending unsolicited promotional emails because Firash, the compliance manager, had
told him that the practice is not allowed. What legislation was Firash correctly referencing?
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