1. Kotter, J. P. (2012). Leading Change. Harvard Business Review Press. In Chapter 3, "Establishing a Sense of Urgency," Kotter argues that the single biggest error in change management is the failure to create sufficient urgency. Evolutionary approaches, by their nature, often fail to generate this critical momentum, leading to the complacency and reluctance described in the correct answer.
2. Burnes, B. (2017). Managing Change (7th ed.). Pearson Education. Chapter 10 discusses the emergent (evolutionary) approach to change. A key criticism highlighted is that its slow, incremental nature may not be sufficient to overcome organisational inertia and resistance, particularly when there is no clear and present crisis to galvanise action (p. 421-423).
3. Dunphy, D., & Stace, D. (1993). The strategic management of corporate change. Human Relations, 46(8), 905-920. This paper contrasts incremental (evolutionary) change with transformative change. It notes that incremental strategies are ill-suited for rapid adaptation, as they fail to generate the necessary momentum and urgency, making them vulnerable to employee resistance when a faster pace is required (p. 907). https://doi.org/10.1177/001872679304600801