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Detailed Answer.
Explanation:
An effective working group is one that is able to achieve its objectives while maintaining good
relationships among its members. Groups that function well display certain characteristics that
ensure high performance and motivation. Five key characteristics are discussed below.
The first characteristic is clear objectives and purpose. An effective group understands what it is
working towards and has shared goals. For example, in procurement, a category management group
with a clear objective to deliver savings and sustainability improvements will be more focused and
aligned.
The second characteristic is good communication. Open, honest, and regular communication allows
group members to share ideas, raise concerns, and coordinate their activities. In procurement,
effective communication between buyers, finance, and operations ensures that sourcing projects
meet business needs.
The third is defined roles and responsibilities. Members of an effective group know what is expected
of them and how their work contributes to the group’s success. This reduces conflict and duplication
of effort. For example, one procurement professional may lead supplier negotiations while another
manages contract compliance.
Fourthly, trust and mutual respect are essential. Members of effective groups value each other’s
contributions and support one another. This creates psychological safety, meaning individuals are
more willing to share ideas and take risks. In procurement, this could involve trusting colleagues to
manage parts of a tender process without interference.
Finally, an effective group demonstrates strong leadership and motivation. A good leader sets
direction, supports members, and creates a balance between task and people needs. Leadership also
ensures the group stays motivated, particularly during challenges.
