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Detailed Answer.
Explanation:
Part A – Employee Development (5–8 marks):
Employee development refers to the ongoing process of improving staff knowledge, skills, and
behaviours to enhance their performance and career progression. It includes both formal methods
such as training courses, mentoring, and professional qualifications, and informal methods such as
on-the-job learning, self-directed study, and peer collaboration. For ABC Ltd, employee development
could mean providing software engineers with technical training, leadership coaching, or
professional certifications to improve capability and engagement.
Part B – Positive Impacts of Lifelong Learning (15–18 marks):
Improved performance and productivity: Continuous learning ensures employees remain skilled in
the latest technologies, enabling ABC Ltd to deliver innovative software solutions and maintain
competitiveness.
Employee motivation and morale: When staff see the company investing in their development, they
feel valued, which increases engagement and reduces alienation.
Retention and loyalty: Lifelong learning encourages employees to stay with the organisation as they
see opportunities for growth, reducing turnover costs.
Adaptability and resilience: In fast-moving sectors such as software, continuous learning helps staff
adapt to new tools, coding languages, and market changes, ensuring the business remains agile.
Innovation and creativity: Learning stimulates new ideas and problem-solving approaches, leading to
more effective solutions in product development and project delivery.
Career progression and leadership pipeline: Lifelong learning develops not only technical skills but
also soft skills such as communication, negotiation, and leadership, building the next generation of
managers.
Conclusion:
Employee development is about building skills, knowledge, and behaviours to improve individual
and organisational performance. Lifelong learning delivers multiple benefits, including productivity,
innovation, motivation, and retention. For ABC Ltd, investing in continuous development will
strengthen competitiveness, employee satisfaction, and long-term organisational success.
