1. Robinson
P. J.
Faris
C. W.
& Wind
Y. (1967). Industrial buying and creative marketing. Allyn & Bacon. This is the seminal work that introduced the buy-class framework
defining new buy
modified re-buy
and straight re-buy as the three primary types of industrial buying situations. The framework is detailed in Chapter 2.
2. Kotler
P.
& Keller
K. L. (2016). Marketing Management (15th ed.). Pearson Education. In Chapter 7
"Analyzing Business Markets
" the text defines the three buy-classes. It describes a new task as a situation where "the purchaser buys a product or service for the first time" and a modified rebuy where "the buyer wants to change product specifications
prices
delivery requirements
or other terms."
3. Johnston
W. J.
& Lewin
J. E. (1996). Organizational buying behavior: Toward an integrative framework. Journal of Business Research
35(1)
1–15. This academic review discusses the buygrid model
defining the new task as having the greatest uncertainty and the modified rebuy as an intermediate situation where buyers may seek new suppliers for better quality or prices (p. 3). DOI: https://doi.org/10.1016/0148-2963(94)00077-B00077-B)
4. Webster
F. E.
& Wind
Y. (1972). A General Model for Understanding Organizational Buying Behavior. Journal of Marketing
36(2)
12–19. This foundational article elaborates on the buying situations
explaining that the complexity of the buying process and the information needs of the organization vary significantly across the new-task
modified-rebuy
and straight-rebuy situations (p. 14). DOI: https://doi.org/10.2307/1250972