The "Collaborate and promote visibility" guiding principle emphasizes the importance of involving the right people at the right time to ensure better buy-in, more relevance, and an increased likelihood of long-term success. By actively engaging stakeholders from all levels during the drafting of a strategic plan, the organization ensures that diverse perspectives are considered and that there is a shared understanding of the goals and the means to achieve them. This inclusion is the core tenet of collaboration, while ensuring they are involved promotes the visibility of the planning process and its objectives.

A. Focus on value: This principle is about ensuring all activities link to value for stakeholders, but the question's focus is on the act of involvement, not the resulting value itself.

B. Think and work holistically: This principle concerns understanding the system as a whole, not specifically the process of engaging with different groups of people.

D. Keep it simple and practical: This principle focuses on eliminating processes that do not produce a useful outcome, which is not the primary activity described in the scenario.

1. AXELOS. (2020). ITIL® 4: Direct

Plan and Improve. TSO (The Stationery Office).

Section 2.3.3

"Collaborate and promote visibility": "Involving the right people in the correct roles improves the quality of decisions... Inclusion is a good way to get people engaged and to ensure that there is a better chance of success in the long term."

2. AXELOS. (2019). ITIL® 4 Foundation

ITIL 4 Edition. TSO (The Stationery Office).

Section 4.3.3

"Collaborate and promote visibility": "When initiatives involve the right people in the correct roles

efforts benefit from better buy-in

more relevance... and increased likelihood of long-term success." This section explicitly states that collaboration requires identifying and managing all stakeholder groups.