A New Product/Service Assessment is the specific evaluation process that enables senior executives to make informed decisions about building resilience into a development programme. This assessment is an application of the Business Impact Analysis (BIA) and risk assessment principles, as mandated by ISO 22301. It proactively identifies the continuity requirements for new offerings, assesses the potential impacts of a disruption on them, and determines the resources needed to achieve the desired level of resilience. The findings from this evaluation provide the necessary strategic information for top management to approve, modify, or reject the programme based on its resilience posture, ensuring that business continuity is embedded from the design phase rather than being retrofitted later.

A. Resources Allocation: This is an outcome or a decision made after an evaluation has been completed, not the evaluation process itself.

C. Process Evaluation: This term is too generic. While a development programme involves processes, this option does not specify the focus on resilience for new products or services.

D. Adaption: This is a capability or characteristic of a resilient organization, representing the ability to adjust to change, not a formal evaluation process for decision-making.

1. ISO 22301:2019, Security and resilience — Business continuity management systems — Requirements.

Clause 8.2.2 (Business impact analysis): This clause requires the organization to "identify the activities that support the provision of its products and services" and "assess the impacts over time of not performing these activities." When a new product or service is developed, this clause necessitates an assessment to understand its resilience requirements, which directly informs senior management decisions.

2. ISO 22313:2020, Security and resilience — Business continuity management systems — Guidance on the use of ISO 22301.

Section 8.2.2 (Guidance on Business impact analysis): This guidance document clarifies that the BIA should be used to "quantify and qualify the impacts of a disruption on its products and services" and that this "information is essential for top management when making strategic decisions about priorities for business continuity." This directly links the assessment of products/services to executive decision-making.

3. Herbane, B. (2019). Rethinking organizational resilience and strategic renewal in SMEs. Entrepreneurship & Regional Development, 31(5-6), 476-495.

DOI: https://doi.org/10.1080/08985626.2018.1541594

This academic paper discusses how organizational resilience involves strategic foresight and renewal, which includes evaluating new business opportunities (such as new products/services) for their potential impact on the organization's overall resilience. This supports the concept of a formal assessment process for new developments.