Business Continuity Management (BCM) is a holistic management process that identifies potential
threats to an organization and the impacts to business operations that those threats, if realized,
might cause, and which provides a framework for building organizational resilience with the
capability for an effective response that safeguards the interests of its key stakeholders, reputation,
brand and value-creating activities1. One of the main objectives of BCM is to prepare the entire
organization in advance of any major incident, so that it can respond and recover effectively and
efficiently. This is achieved by implementing a Business Continuity Management System (BCMS),
which is a set of policies, processes, procedures, roles, responsibilities, resources, and plans that
enable an organization to manage business continuity2.
According to ISO 22301, the international standard for BCMS, one of the benefits of implementing a
BCMS is that it helps an organization to establish a culture of good business practice, which is an
initiative that helps in preparing the entire organization in advance of any major incident3. Good
business practice means that an organization follows the principles of business continuity, such as
customer focus, leadership, engagement of people, process approach, improvement, evidence-
based decision making, and relationship management. By adopting these principles, an organization
can enhance its resilience, reduce its risks, improve its performance, and increase its customer
satisfaction.
The other options are not correct because they are not initiatives of BCM that help in preparing the
entire organization in advance of any major incident. Leadership is a principle of business continuity,
but it is not an initiative by itself. It refers to the role of top management in establishing the BCMS,
providing direction and support, and ensuring its effectiveness. Governance is a function of the
organization that ensures that the BCMS is aligned with the strategic objectives, complies with the
legal and regulatory requirements, and meets the expectations of the interested parties. Long range
focus is a characteristic of a resilient organization, but it is not an initiative of BCM. It means that an
organization anticipates and adapts to the changing environment, and plans for the future.
Reference: 1: ISO 22301:2019, Security and resilience — Business continuity management systems —
Requirements, 3.4 2: ISO 22301:2019, Security and resilience — Business continuity management
systems — Requirements, 3.5 3: ISO 22301:2019, Security and resilience — Business continuity
management systems — Requirements, Introduction : ISO 22301:2019, Security and resilience —
Business continuity management systems — Requirements, 0.2 : ISO 22301 Auditing eBook, Chapter
2.2.2 : ISO 22301 Auditing eBook, Chapter 2.1.1