Adopting the BCMS optimizes the organization’s business continuity capability by enabling it to
identify, prevent, prepare for, respond to, and recover from disruptive events. The BCMS provides a
systematic approach to plan, implement, operate, monitor, review, maintain, and improve the
organization’s ability to protect its critical functions and deliver its products and services at an
acceptable level of performance during and after a disruption. The BCMS also helps the organization
to enhance its resilience, reduce its risks, improve its reputation, and increase its customer
satisfaction. Reference: ISO 22301:2019, Clause 1; ISO 22301 Auditing eBook, Chapter 1.1.