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Q: 1
business requires automating the check and update of the phone number type classification (mobile vs. landline) for all in-coming calls delivered to their phone sales agents. The following conditions exist: 1. At peak, their call center can receive up to 100,000 calls per day. 2. The phone number type classification is a service provided by an external service API. 3. Business is flexible with timing and frequency to check and update the records (throughout the night or every 6-12 hours is sufficient). A Remote-Call-In pattern and/or Batch Synchronization (Replication via ETL: System -> Salesforce) are determined to work with a middleware hosted on custom premise. In order to implement these patterns and mechanisms, which component should an integration architect recommend?
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Q: 2
A company in a heavily regulated industry requires data in legacy systems to be displayed in Salesforce user interfaces (UIs). They are proficient in their cloud-based ETL (extract, transform, load) tools. They expose APIs built on their on-premise middleware to cloud and on-premise applications. Which two findings about their current state will allow copies of legacy data in Salesforce? Choose 2 answers
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Q: 3
Universal learning (UC) is embarked on Salesforce transformation journey, UC will decommission the legacy CRM system and migrate data to Salesforce. The data migration team asked for a recommendation to optimize the performance of the data load to Salesforce. Which approach should used to meet the requirement?
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Q: 4
A large consumer goods manufacturer operating in multiple countries is planning to implement Salesforce for their Sales and Support operations globally. They have the following security requirements: 1. Internal users from each country have to be authenticated with their local active directory. 2. Customers can create their own login or use Google login. 3. Partners have to be authenticated through a central system which is to be determined. 4. Internal users will have access to the central ERP with their credentials maintained in the ERP. 5. Additional internal systems will be integrated with Salesforce for Sales and Support business processes. Which three requirements should the integration architect evaluate while designing the integration needs of this project? Choose 3 answers
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Q: 5
An Architect has received a request to prevent employees that leave the company from accessing data in Salesforce after they are deactivated in the company's HR system. What should an Architect determine before recommending a solution?
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Q: 6
Universal Containers is a global financial company that sells financial products and services including, bank accounts, loans, and insurance. UC uses Salesforce Service cloud to service their customer via calls, live chat. The support agents would open bank accounts on the spot for customers who are inquiring about UC bank accounts. UC Core banking system is the system of record for bank accounts and all accounts opened in salesforce have to be synced in real-time to the core banking system. Support agents need to inform the customers with the newly created bank account ID which has to be generated from the core banking system. Which integration pattern is recommended for this use case?
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Q: 7
Northern Trail Outfitters (NTO) uses Salesforce to track leads, opportunities and order details that convert leads to customers. However, Orders are managed by an external (remote) system. Sales representatives want to view and update real-time order information in Salesforce. NTO wants the data to only persist in the external system. Which type of Integration should an architect recommend to meet this business requirement?
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Q: 8
Northern Trail Outfitters is seeking to improve the performance and security of outbound integrations from Salesforce to on-premise servers. What should the Architect consider before recommending a solution?
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Q: 9
A customer of Salesforce has used Platform Events to integrate their Salesforce instance with an external third party Artificial Intelligence (AI) system. The AI system provides a prediction score for each lead that is received by Salesforce. Once the prediction score is received, the lead information is saved to Platform events for other processes. The trigger on the Platform Events is failing once this was rolled out to Production. What type of monitoring should the Integration Consultant have considered to monitor this integration?
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Q: 10
A US business-to-consumer (B2C) company is planning to expand to Latin Americ a. They project an initial Latin American customer base of about one million, and a growth rate of around 10% every year for the next 5 years. They anticipate privacy and data protection requirements similar to those in the European Union to come into effect during this time. Their initial analysis indicates that key personal data is stored in the following systems: 1. Legacy mainframe systems that have remained untouched for years and are due to be decommissioned. 2. Salesforce Commerce Cloud Service Cloud, Marketing Cloud, and Community Cloud. 3. The company's CIO tasked the integration architect with ensuring that they can completely delete their Latin American customer's personal data on demand. Which three requirements should the integration architect consider? Choose 3 answers
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