Q: 6
Universal Containers is a global financial company that sells financial products and services including,
bank accounts, loans, and insurance. UC uses Salesforce Service cloud to service their customer via
calls, live chat. The support agents would open bank accounts on the spot for customers who are
inquiring about UC bank accounts.
UC Core banking system is the system of record for bank accounts and all accounts opened in
salesforce have to be synced in real-time to the core banking system. Support agents need to inform
the customers with the newly created bank account ID which has to be generated from the core
banking system.
Which integration pattern is recommended for this use case?
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