1. IIBA. (2017). Agile Extension to the BABOK® Guide
Version 2. Section 7.2.3
Models. "Models are used to help understand and describe contexts
complexities
and relationships between things... A model is a simplified representation of a complex reality
created to serve a particular purpose."
2. IIBA. (2017). Agile Extension to the BABOK® Guide
Version 2. Section 4.1.3
See the Whole. This section emphasizes that to make good decisions
it is necessary to understand the system as a whole
and "Models are used to help understand and describe contexts
complexities
and relationships."
3. Sterman
J. D. (2000). Business Dynamics: Systems Thinking and Modeling for a Complex World. Irwin/McGraw-Hill. Chapter 3
"The Modeling Process
" explains that models are essential tools for understanding the complexity of systems to improve decision-making.
4. Simon
H. A. (1979). "Information processing models of cognition." Annual Review of Psychology
30(1)
363-396. This work discusses how humans use simplified mental models to deal with the "bounded rationality" imposed by complex environments
a foundational concept in strategic decision-making. DOI: https://doi.org/10.1146/annurev.ps.30.020179.002051