Q: 16
A Flight Reservation application has the ability to make a reservation and reserve a seat.
• A passenger calls to make a reservation. The booking agent adds the information into the Flight
Reservation logical file.
• At a later time the passenger can make a change to the reservation through the booking agent.
• The booking agent views the flight reservation record before changing it.
• The booking agent can also reserve a seat for the passenger for each leg of his travel, but cannot
change or delete the seat reservation once made. Seat reservations are stored in the Seat
Reservation logical file.
• The booking agent can view the seat reservation record.
From the Names of Possible Functions listed identify the transactional functions for the Flight
Reservation application. Select N/A if a Name of Possible Functions does not apply.
Identify the functions used:


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