The customer's primary concern is understanding if the server refresh is "worth the cost." A Total Cost of Ownership (TCO) and Return on Investment (ROI) calculator is the specific financial tool designed to address this. It provides a quantitative analysis by comparing the ongoing operational expenses of the older Gen6/G7 servers (like higher power consumption, cooling, and maintenance costs) with the acquisition cost and operational efficiencies of the new servers. This calculation demonstrates the long-term financial value and payback period, directly answering the customer's need for a cost-benefit justification.

A. Solution Sales Enablement Tool: This is a general term for resources that help sales teams configure solutions, not a specific tool for customer-facing financial justification.

B. Selective Storage Presentation: This is irrelevant as the customer's request is about refreshing servers (DL380), not storage infrastructure.

D. Smart CID: This is an internal HPE sales intelligence tool used to identify customer intent and sales opportunities, not a financial analysis tool to present to a customer.

1. IDC White Paper

sponsored by HPE. (August 2019). The Business Value of HPE ProLiant Gen10 Servers. Doc #US45377219. Page 6

Table 2

"Three-Year TCO Analysis per 100 Users

" and the section "HPE ProLiant Customers Realize Significant Business Value" detail the TCO and ROI metrics (e.g.

391% three-year ROI) that are generated by such a calculator to build a business case for a server refresh.

2. HPE Partner Ready Portal Documentation. The portal provides access to various sales tools

including the "HPE Server TCO and ROI Calculator." The tool's official description specifies its purpose is to help partners and customers build a compelling business case for infrastructure modernization by comparing legacy systems against new HPE solutions. (Accessed via partner login

tool name is standard).