To ensure that the Context-Aware Access policy is working correctly, perform the following checks:

Confirm Google Workspace License:

Verify that the user has a Google Workspace Enterprise Plus license. Context-Aware Access is a

feature available only to Enterprise Plus customers.

In the Admin console, navigate to Billing > Subscriptions and confirm the license type assigned to the

user.

Check Endpoint Verification:

Ensure that Endpoint Verification is installed and active on users’ desktops.

Go to the Admin console, navigate to Devices > Endpoint Verification.

Check the list of devices to confirm that Endpoint Verification is installed and reporting the status of

users' devices.

Additional Steps:

Ensure that policies are correctly configured and applied to the relevant Organizational Units (OUs).

Verify that the Context-Aware Access policies are correctly set up in Security > Context-Aware Access.

By confirming the correct license and ensuring Endpoint Verification is installed, you can

troubleshoot and resolve issues related to Context-Aware Access policy enforcement.

Reference:

Set up Context-Aware Access

Endpoint Verification overview