In Genesys Cloud CX Architect, the Menu action includes settings to handle scenarios where a caller provides no input or an unrecognized input. The "Number of times to repeat menu" property within these settings determines how many times the menu prompt is replayed before the flow proceeds to the designated failure path (No Input or No Match). The minimum allowed value for this property is 0. A value of 0 means the menu will not be repeated; the flow will immediately follow the failure path after the first instance of no input or an unrecognized entry.

A. 1: This is the default value for repeating a menu, but it is not the minimum configurable value.

B. 2: This is a valid setting for the number of repetitions, but it is higher than the minimum allowed value of 0.

C. 5: This is a valid setting for the number of repetitions, but it is significantly higher than the minimum allowed value.

1. Genesys Cloud CX Resource Center, "Menu action". Under the sections for "Configure the No Input path" and "Configure the No Match path," the documentation states: "In the Number of times to repeat menu box, enter the number of times to repeat the menu... The default is 1. The minimum is 0." (Accessed [Current Date]).