The Preventative Maintenance Gantt is a view within the Dispatcher Console that shows the

scheduled service appointments for preventive maintenance work orders[217]. The Dispatcher

Console Appointment list is a view within the Dispatcher Console that shows the list of service

appointments with various details such as status, priority, or assigned resource[218]. Filtering is a

feature that allows narrowing down the list of records based on specific criteria such as date, status,

or territory[219]. Using the Preventative Maintenance Gantt and filter the list to show only desired

work orders and using the Dispatcher Console Appointment list and filter the list to show only

desired service appointments would allow Universal Containers’ Managers to monitor Preventative

Maintenance work orders using the Dispatcher Console by showing them the preventive

maintenance service appointments on a Gantt chart or a list view and allowing them to apply filters

to see only the relevant records[220]. Using the Dispatcher Console Map and filter the list to show

only desired service appointments would not allow Universal Containers’ Managers to monitor

Preventative Maintenance work orders using the Dispatcher Console. The Dispatcher Console Map is

a view within the Dispatcher Console that shows the locations of service appointments and resources

on a map[221]. Using the Dispatcher Work Order Polygon and filter the list to show only desired

service appointments would not work because there is no such feature as Dispatcher Work Order

Polygon.

Reference:

https://help.salesforce.com/s/articleView?id=sf.fs_gantt_preventive_maintenance_overview.htm&t

ype=5

https://help.salesforce.com/s/articleView?id=sf.fs_gantt_appointment_list_overview.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.fs_gantt_filter_overview.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.fs_gantt_preventive_maintenance_view.htm&type=

5 https://help.salesforce.com/s/articleView?id=sf.fs_gantt_map_overview.htm&type=5