Street Level Routing is a feature that calculates travel time between service appointments based on

actual road distance and traffic conditions[131]. Default Travel Speed is a setting that defines the

average speed of resources when traveling between service appointments[132]. Using Street Level

Routing and Default Travel Speed would allow improving travel time accuracy by taking into account

real-time road conditions and resource speed. Minimum Grade, Default Operating Hour would not

affect travel time accuracy. Minimum Grade is a setting that defines the minimum skill level required

for resources to be matched with service appointments[133]. Default Operating Hour is a record that

defines the default working hours for resources[134]. Estimated Travel Time, Minimize Travel would

not affect travel time accuracy. Estimated Travel Time is a field on the service appointment object

that shows the expected travel time for the assigned resource[135]. Minimize Travel is an

optimization

criterion

that

prioritizes

reducing

travel

time

when

scheduling

service

appointments[136]. Travel Speed Unit, Actual Travel Time would not affect travel time accuracy.

Travel Speed Unit is a setting that defines the unit of measurement for travel speed such as miles per

hour or kilometers per hour[137]. Actual Travel Time is a field on the service appointment object that

shows

the

actual

travel

time

recorded

by

the

resource[138].

Reference:

https://help.salesforce.com/s/articleView?id=sf.fs_street_level_routing_overview.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.fs_default_travel_speed.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.fs_minimum_grade.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.fs_default_operating_hours_overview.htm&type=5

https://developer.salesforce.com/docs/atlas.enus.api.meta/api/sforce_api_objects_serviceappointment_estimatedtraveltime.htm

https://help.salesforce.com/s/articleView?id=sf.fs_scheduling_policies_optimization_criteria.htm&t

ype=5

https://help.salesforce.com/s/articleView?id=sf.fs_travel_speed_unit.htm&type=5

https://developer.salesforce.com/docs/atlas.enus.api.meta/api/sforce_api_objects_serviceappointment_actualtraveltime.htm